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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos J Gonzalez

May 2, 2024

5  out of  5
rating by Carlos J Gonzalez
"Mesha and her team always go above and beyond to deliver great client service. Much appreciated!"
We responded:
"Thank you Joe! We appreciate you!! "
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Jean Declue

March 13, 2024

5  out of  5
rating by Jean Declue
"I have been with State Farm & Mesha for over 30, all of her agents are like personal friends & I get TOP NOTCH service from them & the national customer service which is open 24-7, wouldn't switch for anything :) I am editing this, because this review is not from me.(Jean Declue Mills) It must be from my husband Mark Mills. However he constantly brags how wonderful they are and what a great deal he gets. So thank you state farm and a special shout out to Mesha!"
We responded:
"Thank you, Jean! We are so glad that we are here to help you with your insurance needs and we certainly value your business!"
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Steven Hehe

March 4, 2024

5  out of  5
rating by Steven Hehe
"Rock or a lug nut hit my windshield on the highway and with one phone call Jerry was able to get my problem solved within 1 business day and better yet, at no cost to me. Great Job, keep it up."
We responded:
"That is great to hear Steven!! We appreciate you taking the time to share your experience and we are so glad to have been of service! thank you for being our customer :) "
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Beth Phillippe

January 31, 2024

5  out of  5
rating by Beth Phillippe
"I've been with Mesha's office since transferring my insurance to State Farm over 20 years ago!!! They are simply the BEST!! Anytime I have a question or need anything they are just a phone call/text away. Thank you to Mesha, Heather and Jerry for taking the BEST care of our family. :)"
We responded:
"Thank you so much for your kind words! We're absolutely thrilled to know that you and your family trust us to take care of all your insurance needs. It's customers like you that make our job so rewarding! Building relationships with our customers, where they feel like part of our extended family, is something we genuinely cherish."
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stephen vest

January 25, 2024

1  out of  5
rating by stephen vest
"I did not back up into the other driver, while I was turning left into Burger King off of the left turning lane. My mistake was I agreed to move the cars into the Burger King parking lot off of Hartman Rd and wait for the police. I am 64 years old, and I was misled by the other driver, who tried to say I backed into her while I was turning left in the turning lane into Burger King. My car was in front of hers, and she hit me in the rear bumper. I was charged a deductible for the mistake. The car repair was very good through, and they cleaned my entire car, I was pleased. Stephen Vest ( State Farm customer.)"
We responded:
"Hey Stephen, I’m sorry your claim did not meet your satisfaction. I know Jerry worked very hard on your behalf. I would be happy to discuss your claim with you and share your concerns with the claims department. I am glad to know that your vehicle repair was very good and your car was cleaned. We take it very personally when we a customer leaves a 1-star review. Our office strives to provide the best customer service possible. Please, let me know when I can call you. Hope to talk soon. "
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Jackie Corn

July 12, 2023

5  out of  5
rating by Jackie Corn
"We have been customers of Mesha McCarty State Farm for many years. Jerry represents the company quite well. He is friendly, personable and well versed on all things insurance. We trust him to provide our coverages professionally and with our best interest in mind. Larry and Jackie Corn Pendleton, IN"
We responded:
"Thank you, Jackie! We sure appreciate having customers like you and we have enjoyed working with you over the years! "
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Josh Adair

July 12, 2023

5  out of  5
rating by Josh Adair
"Super helpful and always on top of are needs. Would highly recommend this office to anyone."
We responded:
"Thank you, Josh! We appreciate your support and kind words! "
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Jeff Moore

July 11, 2023

5  out of  5
rating by Jeff Moore
"Been very impressed with the help and service that I have been given through state farm and my agent Jerry I would recommend State Farm to anyone they have good rates and good service"
We responded:
"Thank you, Jeff! We appreciate you and enjoy having you at our office! We look forward to continuing to help with your insurance needs! "
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Bill Meek

July 11, 2023

5  out of  5
rating by Bill Meek
"We have been with Mesha office for a few years now and we Been pleased with how policies are established so quickly and friendly."
We responded:
"Thank you, Bill. We appreciate customers like you for taking the time to share your experience. "
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Marilyn Walker

July 11, 2023

5  out of  5
rating by Marilyn Walker
"I had the pleasure of working with Jerry Thomas. Mr. Thomas was very informative and professional. I Look forward to working with him for all of my insurance needs."
We responded:
"Thank you, Marilyn, Jerry has also enjoyed working with you and looks forward to working with you in the future as well! "
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Robin Pickett

July 11, 2023

5  out of  5
rating by Robin Pickett
"This office goes above and beyond every time I call. Jerry was really helpful when I insured my new (to me)Jeep Wrangler."
We responded:
"Thanks Rob!! You are one awesome customer :) We enjoy working with you and your family! "
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Joetta Allison

July 11, 2023

5  out of  5
rating by Joetta Allison
"Worked with Jerry in this office since switching over about 6 months ago. He has been nothing but fantastic, quickly answering questions and giving great service. Including recent questions. A+++"
We responded:
"This is so great to hear Joetta, Jerry has enjoyed working with you and looks forward to helping in the future! So glad you joined our office. :) "
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Wyatt Creamer

July 11, 2023

5  out of  5
rating by Wyatt Creamer
"Very good and quick customer service. Especially since I only have time to pay bills on my lunch break."
We responded:
"Thanks, Wyatt, for sharing your experience. We enjoy helping with your insurance needs! "
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G Madron

May 17, 2023

5  out of  5
rating by G Madron
"Mesha and staff are just awesome!"
We responded:
"Thank you Greg! We sure appreciate having customers like you! "
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Brett Lowe

April 10, 2023

5  out of  5
rating by Brett Lowe
"Been absolutely great. Thy are “by your side.” They have been great help with all of our claims. During the claim process the communication was excellent. Helped us with each step of the process, and got the settlements in a timely manner."
We responded:
"Thank you so much Brett for taking the time to tell us how we did. We appreciate your kind words and are happy to help anytime! "
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Kim Savage

January 27, 2023

5  out of  5
rating by Kim Savage
"Hands down the best office staff and agent!! Great customer service!!"
We responded:
"Thank you so much Kim!! We so appreciate you and your kind words! We are grateful you trust us with your insurance are always willing to help! "
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Terrie Moore

January 20, 2023

5  out of  5
rating by Terrie Moore
"You have always been most accommodating to me whenever I have a question or problem I just call u up and everything is taken care of. Jerry an Heather have both been very helpful. I truly do appreciate the caring that is shown"
We responded:
"Terrie- Thank you so much for the kind words! We appreciate customers like you so much! Jerry and Heather truly enjoy helping with your insurance needs :) "
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Tracy Moon

December 9, 2022

5  out of  5
rating by Tracy Moon
"So friendly an professional. The best place an company ever. Been with them for years an will continue with them"
We responded:
"Thank you so much Tracy!! We have enjoyed working with you and your family over the years and appreciate customers like you so very much! "
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Gloria Bott

December 5, 2022

5  out of  5
rating by Gloria Bott
"Mesha's staff always treats me as a friend, always quick with responses and always looking out for our best interest."
We responded:
"Thank you, Gloria, for the kind words! We appreciate customers like you and have always enjoyed helping with your insurance needs :) "
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Cassie Creamer

November 29, 2022

5  out of  5
rating by Cassie Creamer
"We could not ask for a better insurance agent. We have had our insurance through State Farm-Mesha McCarty for years. Her team has always been helpful and are very knowledgeable! If you are looking for a new insurance agent please give Mesha's Team a try! You will not be disappointed!"
We responded:
" Thank you so much Cassie. We appreciate customers like you so very much and enjoy helping with your insurance needs! "
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Aree Mann

November 25, 2022

5  out of  5
rating by Aree Mann
"I've been a customer for 12+ years and I have had no issues. Every time I call with a question, I am given clear information and am completely satisfied!"
We responded:
"Thank you Aree for the kind words. We are happy to answer any insurance questions you have, and we appreciate loyal customers like you! "
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Denise Deloach

November 14, 2022

5  out of  5
rating by Denise Deloach
"State Farm is the best insurance to have and with friendly staff."
We responded:
"Thank you for the stars Denise, and welcome to the State Farm Family!! We are excited to help you with your insurance needs!"
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Laura Kelley

September 23, 2022

5  out of  5
rating by Laura Kelley
"Great service! Very friendly and knowledgeable staff. Our family trusts Mesha, Jerry and Heather with all of our insurance needs. Thank you!"
We responded:
"Laura!!!! you are awesome!! We appreciate customers like you, thank you for letting us know how we do as an office!!"
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19amiller69

September 23, 2022

5  out of  5
rating by 19amiller69
"Courteous, efficient and accommodating"
We responded:
"Thank you so much for sharing your experience with us! We appreciate you and look forward to helping with your insurance needs :)"
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Jeff Michael

August 30, 2022

5  out of  5
rating by Jeff Michael
"I recently moved back to Indiana, Heather was amazing at getting everything setup for me and getting everything insured here. It was an extremely easy and professional process."
We responded:
"Thank you Jeff for taking the time to leave us some stars! We appreciate you remembering our office when moving back to town and look forward to helping with your insurance :) Customers like you make our job easier!"