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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carrie Long

July 24, 2025

5  out of  5
rating by Carrie Long
"How wonderful was Ashley? 5 Stars worth of wonderful! She swooped in, answered my question, handled everything like a pro, and had me taken care of in no time. Fast, friendly, and super thorough. THANK YOU!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Ashley provided fast, friendly, and thorough service to take care of everything for you. We'll be sure to share your compliments with her—she'll be delighted! We appreciate your support and look forward to assisting you again in the future."
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Dan Wallace

July 18, 2025

5  out of  5
rating by Dan Wallace
"Staff is AMAZING!!! Always friendly and make you feel like you are important and never rush you. Quick with answers and always ready to help! Briana is the best!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our staff made you feel valued and supported. We'll be sure to pass your kind words along to Briana—she'll be delighted to know she made such a positive impact. Your satisfaction is our top priority, and we look forward to assisting you again!"
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Linda Harvey

July 18, 2025

5  out of  5
rating by Linda Harvey
"They have excellent customer service and saved me a ton of money"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Terrie Moore

July 15, 2025

5  out of  5
rating by Terrie Moore
"You have always been most accommodating to me whenever I have a question or problem I just call u up and everything is taken care of. Jerry an Heather have both been very helpful. I truly do appreciate the caring that is shown"
We responded:
"Terrie- Thank you so much for the kind words! We appreciate customers like you so much! Jerry and Heather truly enjoy helping with your insurance needs :) "
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Jason Dalton

July 14, 2025

5  out of  5
rating by Jason Dalton
"Mesha and her staff have been taking care of our family for the last 15+ years. Their level of service is like no other. When our house flooded years ago over 4th of July weekend, Mesha was on the phone with me personally working towards a resolution even when it was after hours and the office was closed. Any time we’ve needed anything they’ve always just been a phone call or text away. I will always recommend her to anyone I can."
We responded:
"Wow, thank you so much for the kind words! It means a lot to me and the whole team to have been there for your family all these years. We’re always just a call or text away, no matter the time. We really appreciate your support and recommendations—it truly means everything to us!"
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Kim Ash

July 11, 2025

5  out of  5
rating by Kim Ash
"Mesha and her team are amazing! They go above and beyond with their customer care. I love that they make sure everything is up to date with my policies and that I can sleep at night knowing everything is covered. I wouldn’t let anyone else handle my insurance needs. Thank you to all team there at Mesha McCarty!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that our team has provided you with exceptional care and peace of mind. It means a lot to know you trust us with your insurance needs. We truly appreciate your kind words and look forward to continuing to support you in the future! "
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Jody1203

July 8, 2025

5  out of  5
rating by Jody1203
"With so many businesses relying on technology to conduct services, it is refreshing to know that this State Farm agency has the best personalized services around. My family has been with Miesha McCarty since she has been in business and her service has been unwaveringly outstanding. She and her staff go the extra mile to be helpful without asking."
We responded:
"Thank you so much for your wonderful review! We’re so grateful that you and your family have been with us since the beginning. It means a lot to us to hear that our personalized approach and commitment to going the extra mile have made a difference for you. We truly believe in building strong relationships and providing service that feels personal and helpful every step of the way. If there’s ever anything you need, don’t hesitate to reach out—we’re always here to help!"
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David Hewitt

July 2, 2025

5  out of  5
rating by David Hewitt
"They are the best !!!! Jerry is one of Mesha’s people that is always there for me I feel like he has always went out of his for me and even though I don’t know him personally he really does seem like a good friend I’m sorry for not knowing the rest of the office people but they also have helped me out and are awesome just can’t think of names off the top of my head .. thanks for being the best of the best All of you!!"
We responded:
"Thanks for your kind words and for sharing your 5-star review with the rest of our community. We’re so thankful to have a great team and we will be here to serve you anytime you need. "
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Tracy Smith

July 2, 2025

5  out of  5
rating by Tracy Smith
"Much better than my last insurance, along with better rates and coverages , I'm very pleased with StateFarm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Brooks

July 1, 2025

5  out of  5
rating by Joseph Brooks
"Real friendly environment and very helpful when trying to find a policy that fits you and your budget."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Long

June 5, 2025

5  out of  5
rating by John Long
"I rather be with State farm than any other insurance company because State farm is one of the best places to go"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy Treesh

June 5, 2025

5  out of  5
rating by Nancy Treesh
"Became State Farm client in May. Our new agent, Jerry Thomas, was very helpful. He presented details and facts and did not pressure me in any way. Fortunately we saved quite a bit of money on our auto insurance. I was very pleased."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amber Bailey

June 4, 2025

5  out of  5
rating by Amber Bailey
"Briana is so knowledgeable and really puts your needs first!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Briana Heaton

May 27, 2025

5  out of  5
rating by Briana Heaton
"I recently had the pleasure of working with Jerry. He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend the entire office to anyone looking for an insurance agency that puts customers first"
We responded:
"Thank you for your 5-star review! We're glad Jerry and the office has been helpful. We love helping our customers. "
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Xander staton

January 29, 2025

5  out of  5
rating by Xander staton
"When I had my accident and found out the lady that hit my car had no insurance I was so worried about how I would get my car repair but after talking to state farm they reminded me that I had uninsured motorist and from that point on everything went smoothly my claim was handle within a few days and now I can relax Thank you State Farm Larry Staton"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe Graves

November 21, 2024

5  out of  5
rating by Joe Graves
"I decided to call Mesha's Office after months of headaches trying to deal with my long-time agent, who is also a local State Farm Agent. After speaking with Jerry, we realized I didn't even have insurance on two of my vehicles, which had been dropped, due to a failure by my agent. Dealing with Jerry was an absolute breeze and he had my situation figured out and I had insurance on all my vehicles by the end of that day. He even gave me a follow up call the next day to confirm that everything was good-to-go. So far, I am very impressed with both Jerry and Mesha's Office, and I really wish I would have made that call a lot sooner. It would have really saved me some headaches! Great job, Jerry!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Renee Wisner

October 15, 2024

5  out of  5
rating by Renee Wisner
"Mesha and her staff have always been spot on. They are very helpful and they have a great work ethic."
We responded:
"Thank you so much Renee for the kind words. We appreciate customers like you more than you know! "
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Carlos J Gonzalez

May 2, 2024

5  out of  5
rating by Carlos J Gonzalez
"Mesha and her team always go above and beyond to deliver great client service. Much appreciated!"
We responded:
"Thank you Joe! We appreciate you!! "
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Jean Declue

March 13, 2024

5  out of  5
rating by Jean Declue
"I have been with State Farm & Mesha for over 30, all of her agents are like personal friends & I get TOP NOTCH service from them & the national customer service which is open 24-7, wouldn't switch for anything :) I am editing this, because this review is not from me.(Jean Declue Mills) It must be from my husband Mark Mills. However he constantly brags how wonderful they are and what a great deal he gets. So thank you state farm and a special shout out to Mesha!"
We responded:
"Thank you, Jean! We are so glad that we are here to help you with your insurance needs and we certainly value your business!"
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Steven Hehe

March 4, 2024

5  out of  5
rating by Steven Hehe
"Rock or a lug nut hit my windshield on the highway and with one phone call Jerry was able to get my problem solved within 1 business day and better yet, at no cost to me. Great Job, keep it up."
We responded:
"That is great to hear Steven!! We appreciate you taking the time to share your experience and we are so glad to have been of service! thank you for being our customer :) "
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Beth Phillippe

January 31, 2024

5  out of  5
rating by Beth Phillippe
"I've been with Mesha's office since transferring my insurance to State Farm over 20 years ago!!! They are simply the BEST!! Anytime I have a question or need anything they are just a phone call/text away. Thank you to Mesha, Heather and Jerry for taking the BEST care of our family. :)"
We responded:
"Thank you so much for your kind words! We're absolutely thrilled to know that you and your family trust us to take care of all your insurance needs. It's customers like you that make our job so rewarding! Building relationships with our customers, where they feel like part of our extended family, is something we genuinely cherish."
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stephen vest

January 25, 2024

1  out of  5
rating by stephen vest
"I did not back up into the other driver, while I was turning left into Burger King off of the left turning lane. My mistake was I agreed to move the cars into the Burger King parking lot off of Hartman Rd and wait for the police. I am 64 years old, and I was misled by the other driver, who tried to say I backed into her while I was turning left in the turning lane into Burger King. My car was in front of hers, and she hit me in the rear bumper. I was charged a deductible for the mistake. The car repair was very good through, and they cleaned my entire car, I was pleased. Stephen Vest ( State Farm customer.)"
We responded:
"Hey Stephen, I’m sorry your claim did not meet your satisfaction. I know Jerry worked very hard on your behalf. I would be happy to discuss your claim with you and share your concerns with the claims department. I am glad to know that your vehicle repair was very good and your car was cleaned. We take it very personally when we a customer leaves a 1-star review. Our office strives to provide the best customer service possible. Please, let me know when I can call you. Hope to talk soon. "
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Jackie Corn

July 12, 2023

5  out of  5
rating by Jackie Corn
"We have been customers of Mesha McCarty State Farm for many years. Jerry represents the company quite well. He is friendly, personable and well versed on all things insurance. We trust him to provide our coverages professionally and with our best interest in mind. Larry and Jackie Corn Pendleton, IN"
We responded:
"Thank you, Jackie! We sure appreciate having customers like you and we have enjoyed working with you over the years! "
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Josh Adair

July 12, 2023

5  out of  5
rating by Josh Adair
"Super helpful and always on top of are needs. Would highly recommend this office to anyone."
We responded:
"Thank you, Josh! We appreciate your support and kind words! "
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Jeff Moore

July 11, 2023

5  out of  5
rating by Jeff Moore
"Been very impressed with the help and service that I have been given through state farm and my agent Jerry I would recommend State Farm to anyone they have good rates and good service"
We responded:
"Thank you, Jeff! We appreciate you and enjoy having you at our office! We look forward to continuing to help with your insurance needs! "